Talk to operators
Article#: 00080
Date: 2022-11-21
Author: Radim
Ask yourself what is important to the operators, or better yet, ask the operators if they are available for consultation.
Having more data on the screen is not always an improvement, so do not overwhelm the operators with information.
Instead, focus on their tasks and what is needed to understand the state of the machine or process.
Deploy a prototype of the HMI as early as practical in the design cycle, and watch how the operators use the interface.
If it is not possible to develop and test a prototype, use storyboards for a mock-operation session with the operators.
Look for awkward situations where an operator may be struggling to interpret what he or she is seeing, and look at the number of actions necessary to carry out a common task.
Are there additional features you can add to relieve operators of needless button presses or otherwise make them more efficient?
Ask the operators for their advice and opinions, but filter their comments.
They may not always be tuned into the big picture.
At the same time, realize that your detailed knowledge of the machine or process may cloud your perspective of what is actually required to operate the machine efficiently.
Never forget that you are building the HMI for their use, so their input is very valuable.
When engaging with operators to evaluate the effectiveness of displays and functionality, two good questions to ask again and again are "Where were you expecting to find that information?" and "What were you expecting to happen?"
Use their answers and other feedback to improve subsequent screen designs.
The challenge is, customers don't usually know what they want until they see it.
Reference:
-
Chip McDaniel. Design tips to create a more effective HMI.
https://blog.isa.org/design-tips-effective-industrial-machine-process-automation-hmi
© Radim-Automation, 2020–2025. All rights reserved.
Sharing of this article is permitted with proper attribution (link to the original page).
Related previous articles:
- Clear signals
- Design considerations for effective HMIS
- Visual modeling
- Knowledge gained from a completed project is priceless
- Hardware concept
- A good concept = Complete set of suitable solutions
- Are there also any disadvantages?
- Think critically!
- Design machines with a focus on user's abilities and needs
- Learn from your journey!
- Why do automation projects fail?
- Collect all the requirements and sort them!
- Who will operate?
- Functional and intuitive HMI
- HMI and PLC applications should grow together
- More than just start and stop
- Safety first!
- Do the right things and do them right!
- Define test scenarios and test cases continuously!
- Don't make it worse!
- Keep the answers to the question "Why"
- Introduce the terminology and standardize it!
- Industrial evolution - Listen to your customers and follow new trends!
- Stay alert!
- What does the customer need?
- Don't disappoint your customer!
- Ask questions!
- Communication skills are extremely important
- Focus on target!
- Check the result!
- Keep it simple!
- Good communication is important
- Development is evolution
- Transparency and reliability
- From an idea to a consistent system
Related next articles:
- It doesn't work without sensors
- My boss was a hero
- Keep the documentation up to date throughout the project
- Graphic designer
- High Performance HMI
- HMI - Have a consistent style
- HMI - Don't overdo it with complex design
- Hidden dangers during commissioning
- HMI is not a web page
- Choosing an HMI display
- The false illusion of rapid progress
- HMI layout and correct display size
- HMI layout design
- HMI navigation
- HMI - back and forward navigation buttons
- HMI – Don’t hide anything
- HMI - annoying pop-up windows
- What makes an HMI intuitive?
Comment#: 00001
Date: 2022-11-21
User: Radim
A machine is almost always a part of the production chain. It is therefore necessary not to look at the machine in isolation, but to look at the material output from the previous link and the material input to the next link in the chain so that machines follow one another well. By correctly integrating the machine into the production chain, it is possible to accelerate production, save personnel and achieve smoother and more coordinated production.
Comment#: 00002
Date: 2022-11-21
User: Radim
"If I had asked people what they wanted, they would have said faster horses."
- Henry Ford
Comment#: 00003
Date: 2022-11-21
User: Radim
"Remember that a lack of complaints doesn't necessarily mean your current HMI is good. People know what they're familiar with and usually can't tell you how to imporve it. They don't know what they're missing until they work with something better."
- https://documents.opto22.com/2061_High_Performance_HMI_white_paper.pdf
Comment#: 00004
Date: 2022-11-21
User: Radim
"Design from the operator's point of view. Talk with operators directly. Don't ask how to improve the HMI; most won't know, and some comments may lead you down the wrong path. Instead, ask operators what tasks they have to do, and find out what information they need in order to do those tasks easily and successfully. Watch them as they work."
- opto22.com; Building an HMI that works - New best practices of operator interface design (06/04/2021)
Comment#: 00005
Date: 2022-11-21
User: Radim
If the customer/operator has become accustomed to certain visualization layouts and operating philosophies, then it is difficult to teach them a different visualization concept, even if it is better.
Therefore, try to design the layout of the visualization and the philosophy of operation in such a way that you do not have to change it significantly in the future.
Comment#: 00006
Date: 2022-11-21
User: Radim
Does the user not know why the system is not doing what it is supposed to? This is not the user's fault, but the system's creator!
The system must inform and guide the user step by step both during normal operation and during troubleshooting.
Comment#: 00007
Date: 2022-11-21
User: Radim
It is important to build such a system so that it is easy to find out why something is not working when something is not working.
Comment#: 00008
Date: 2022-11-21
User: Radim
What is actually the core of automation?
"As the word suggests, the core of industrial automation is that processes run automatically, i.e. without human intervention. The challenge here is reliability. That means automating something in such a way that people have to help out with every small problem – that is not in the sense of real automation. Only when the automation works safely in terms of plant safety and reliably in terms of continuous availability can one speak of real industrial automation."
- Dr. Henning Grönzin
- https://www.elektrotechnik.vogel.de/was-eigentlich-ist-der-kern-der-automatisierung-a-e4da2bbaa2d8839077a1644e177599c0/?p=4
Comment#: 00009
Date: 2022-11-21
User: Radim
"In addition to streamlined development and commissioning, another hallmark of an intelligent machine is that maintenance can be performed quickly and easily. In the event of a malfunction, service technicians need to locate the problem and contact the machine builder as quickly as possible."
- www.br-automation.com/en/about-us/press-room/technology-highlights/together-at-last/
Comment#: 00010
Date: 2022-11-21
User: Radim
A design should strive towards enabling intuitive, safe and reliable performance of user tasks.
Comment#: 00011
Date: 2022-11-21
User: Radim
When a software developer designs and creates a graphical user interface (GUI) himself, it is often too complicated for the average user.
When designing a user-friendly graphical user interface, one must understand the operator's needs and consider their understanding of the process, machine functionality, and relationships with electrical and pneumatic components and machine software.
Comment#: 00012
Date: 2022-11-21
User: Radim
A user does not have to think twice while using a properly designed system and therefore he often does not realize how simple and intuitive it is.
A properly designed system is usually recognized and appreciated by the user after a bad experience with another.
Comment#: 00013
Date: 2022-11-21
User: Radim
Cluttered, complex, or incomprehensible user interfaces lead users to try not to use them.
Comment#: 00014
Date: 2022-11-21
User: Radim
"A good display answers two key questions:
1. What state is the machine or process in now?
2. How does that compare to optimal conditions?"
- https://blog.isa.org/design-tips-effective-industrial-machine-process-automation-hmi
Comment#: 00015
Date: 2022-11-21
User: Radim
"Any improvements you make in operator inferfaces will save you time and money - faster training time, better quality products and services, less stress on operators, less downtime. And fewer accidents."
- https://documents.opto22.com/2061_High_Performance_HMI_white_paper.pdf
Comment#: 00016
Date: 2022-11-21
User: Radim
"The operator's HMI is becoming a core element of an overall plant operations and situation awareness strategy - an element that is key to safe and reliable plant operations."
- Bill Hollifield, Dana Oliver, Ian Nimmo, Eddie Habibi. Plant Automation Services (2008). The High Performance HMI Handbook.
Comment#: 00017
Date: 2022-11-21
User: Radim
"A High Performance HMI enables an operator to safely and effectively monitor and manage a processing plant. It is designed to actively assist the operator in effectively managing bothnormal and abnormal conditions by substantially enhancing 'in the moment' situation awereness."
- Bill Hollifield, Dana Oliver, Ian Nimmo, Eddie Habibi. Plant Automation Services (2008). The High Performance HMI Handbook.
Comment#: 00018
Date: 2022-11-21
User: Radim
"Most operator control of a process is done through the HMI. A properly designed HMI will support smooth, stable operations, optimum situation awareness, and optimum response to abnormal situations. A poorly designed one can degrade safety, production, quality, and profitability."
- Bill Hollifield, Dana Oliver, Ian Nimmo, Eddie Habibi. Plant Automation Services (2008). The High Performance HMI Handbook.
Comment#: 00019
Date: 2022-11-21
User: Radim
"There have been multiple examples of major industrial accidents where a poor HMI was cited as a contributing factor."
- Bill Hollifield, Dana Oliver, Ian Nimmo, Eddie Habibi. Plant Automation Services (2008). The High Performance HMI Handbook.
Comment#: 00020
Date: 2022-11-21
User: Radim
"A product is as good as its weakest link. If the HMI System fails, it is most often perceived as a failure of the core system itself."
- Technical Article - Design Considerations for Effective Human Machine Interface Systems.
- https://eao.com/downloads/
Comment#: 00021
Date: 2022-11-21
User: Radim
"The High Performance HMI standard covers a wide range of topics that simplify the interface, speed operator response time, improve problem and alarm resolution, while reducing errors and mistakes."
- https://www.ge.com/digital/lp/modern-hmiscada-guidebook-efficient-operations?utm_medium=Paid-Search&utm_source=Google&utm_campaign=SG-MFG-HORZ-MOF-GLOB-Search&utm_content=hmi%20scada
Comment#: 00023
Date: 2022-11-21
User: Radim
"The automation system is the primary interface between the collection of equipment that makes up a plant and the operator who is trying to run it. To achieve successful operation, it is critical for operators to get an accurate and complete view of how the process is behaving and how the equipment is working. If the automation system is contributing to process upsets or not clearly communicating an accurate picture of unit operation, the ongoing lost opportunity costs can be massive."
- https://blog.isa.org/industrial-automation-projects-challenging-management
Comment#: 00024
Date: 2022-11-21
User: Radim
"I know UI is hard, but you have to build an impressive UI if you want to be taken seriously, give your UI the highest priority it deserves."
- Jeff Atwood. Hyperink (2012). Effective Programming: More Than Writing Code.
Comment#: 00025
Date: 2022-11-21
User: Radim
"The requirements analysis is the most important phase. There must be an operational concept of how the system will be used. Environmental conditions and user characteristics must be defined. Operational requirements consider how the users work and accomplish their jobs. A goal directed task analysis is used to identify high level goals (not the pre-conceived tasks to accomplish them), decisions, types of cognitive processes users employ, their need for interaction with others, and their situation awareness (SA) requirements. This can be determined through interviews and observation. The result is a system requirements document."
- Paul Gruhn. 66th Annual Instrumentation Symposium for the Process Industries January 27-29, 2011. Human Machine Interface (HMI) Design: The Good, The Bad, and The Ugly (and what makes them so) (Page 7).
Comment#: 00026
Date: 2022-11-21
User: Radim
"Whenever you're working on something, ask, "Is there an easier way?" You'll often find this easy way is more than good enough for now. Problems are usually pretty simple. We just imagine that they require hard solutions."
- Jason Fried, David Heinemeier Hansson. 37signals (2010). Rework.
Comment#: 00027
Date: 2022-11-22
User: Radim
"Typically there are three general categories of users (whether they are novices or experts): operators, supervisors, and maintenance personnel.
OPERATORS:
The primary concern is providing the operator with intuitive access to the subset of controls necessary for daily production tasks on the equipment. In general, the idea is to minimize unnecessary data while keeping detailed data available upon request.
Changing parameters is typically restricted to prevent potential errors or experimentation.
The controls should allow an operator to make intelligent decisions but limit the potential for error or improper control settings.
SUPERVISORS:
A higher level of control is generally granted to supervisors and access may be controlled by a password/ log-in procedure. This may include separate screens of detailed information and offer more data entry options.
MAINTENANCE:
Maintenance personnel can be given full access to machine control and data displays. These capabilities are often inaccessible by operators and supervisors."
- Technical Article - Design Considerations for Effective Human Machine Interface Systems.
- https://eao.com/downloads/
Comment#: 00028
Date: 2022-11-25
User: Radim
"Listening to customers is the best way to get in tune with a product's strengths and weaknesses.
Also, remember that negative reactions are almost always louder and more passionate than positive ones. In fact, you may hear only negative voices even when the majority of your customers are happy about a change. Make sure you don't foolishly backpedal on a necessary but controversial decision."
Jason Fried, David Heinemeier Hansson. 37signals (2010). Rework.
Comment#: 00029
Date: 2022-11-27
User: Radim
"As the speed of change in the business world has greatly increased, the software may be out of date by the time of completion. Therefore it is necessary to work iteratively, starting with a simpler version that the customer comments on and repeating this process several times. Sometimes, during the development of the application, some of the future customers can directly share their advice, analysis and tests, which is extremely useful."
Translated from:
- Petr Paleta. Computer Press (2003). Co programátory ve škole neučí.
Comment#: 00030
Date: 2022-11-29
User: Radim
"What matters isn't what the designer likes, what the standards are, or what's really in fashion - what matters is what makes the user's job easiest.
Therefore, it is extremely important to consult the application's interface with future users as often as possible."
Translated from:
- Petr Paleta. Computer Press (2003). Co programátory ve škole neučí (Page 295).
Comment#: 00031
Date: 2022-11-29
User: Radim
"Engage the end user. Probably the most important person in the whole process, yet many times we may be tempted to keep them at arm’s length; you should involve the customer actively. Have them give frequent feedback on the product for future improvement and development; software developers who respond quickly to customer feedback are generally more successful."
- 5 Tips for Developing an Effective Software Quality Testing and Assurance Culture.
- https://technofaq.org/posts/2017/04/5-tips-for-developing-an-effective-software-quality-testing-and-assurance-culture/
Comment#: 00032
Date: 2022-11-29
User: Radim
"Include basic usability checks. Yes, we are testing the functionality, but basic usability issues could be easily caught and submitted without even applying the usability standards and special checks.
For example, is the application logic too complicated? Are the help sections easy to understand? Can we confirm that tips and labels are marked well and easily seen given the application's background color? These and many other questions could help to make the application more user-friendly."
- Tatyana Mahlaeva. Tips and tricks for mobile testing: A software tester's roadmap.
- https://www.marketingdive.com/ex/mobilemarketer/cms/opinion/columns/17919.html
Comment#: 00033
Date: 2022-12-06
User: Radim
"Writing User Stories:
As a ... I want ... so that ...
As a (user) I want (content) so that (goal)"
- Travis Cox, Steven Fong, Ray Sensenbach. Inductive Automation (2017). Design Like a Pro: Building Better HMI Navigation Schemes. UI Tips for User-Centric HMI Design.
- https://inductiveautomation.com/resources/webinar/design-pro-building-better-hmi-navigation-schemes
Comment#: 00034
Date: 2022-12-06
User: Radim
"We wanna mold our project to our users and not the other way around. So the three major questions that you should ask yourself are: Who is this project for? Are there multiple audiences? And what are their needs? The understanding we gain from answering these questions forms the basis of the navigational system that we're trying to build."
- Travis Cox, Steven Fong, Ray Sensenbach. Inductive Automation (2017). Design Like a Pro: Building Better HMI Navigation Schemes. UI Tips for User-Centric HMI Design.
- https://inductiveautomation.com/resources/webinar/design-pro-building-better-hmi-navigation-schemes
Comment#: 00035
Date: 2022-12-15
User: Radim
"The entire development cycle should be structured in such a way that communication with the customer is as frequent as possible, which is ultimately more important for the success of the project than the technology used."
Translated from:
- Petr Paleta. Computer Press (2003). Co programátory ve škole neučí (Page 255).
Comment#: 00036
Date: 2023-07-11
User: Radim
"New risks are also emerging in automated production, because who will restart a plant or even just a machine if the staff responsible for it at the time of shutdown are no longer working in the same plant. The transfer of knowledge, for example about the last software versions or settings, becomes indispensable. If you do not have the processes and the right solution in place, you risk everything. At this point, trends such as deploying increasing amounts of robots can only help to a limited extent, because even robots are dependent on updates and a certain level of maintenance."
- Curated by Statista, supported by octoplant by AUVESY-MDT. No Fatalism in Manufacturing. Exciting Insights from Leading Studies. (Page 5)
- https://info.auvesy-mdt.com/hubfs/Statista%20ePaper%20EN%20-%20AUVESY-MDT.pdf
Comment#: 00038
Date: 2023-07-14
User: Radim
"A good interface is easy to learn, leads to faster reaction time, safer operations and higher productivity. You deserve a system that is intuitive - one that at a glance you can see what actions need to be taken and is easy to navigate."
- General Electric (2021). Modern HMI/SCADA Guidebook for Efficient Operations.
- https://www.ge.com/digital/lp/modern-hmiscada-guidebook-efficient-operations
Comment#: 00039
Date: 2023-08-10
User: Radim
"You've got to start with the customer experience and work backward for the technology."
- Steve Jobs
- https://www.linkedin.com/feed/update/urn:li:activity:7094886306123534336?utm_source=share&utm_medium=member_desktop
Comment#: 00040
Date: 2023-08-10
User: Radim
"The information that should be available on a graphical user interface (GUI) of a machine depends heavily on the type of machine and its application. However, here are some basic pieces of information that are often displayed on a GUI:
1. Status Information: The GUI should display important status information about the machine, such as whether it's powered on or operational, whether it has issues or error messages, and whether all systems are functioning properly.
2. Operational Parameters: Display the current operational parameters of the machine, such as speed, temperature, pressure, voltage, etc. This allows the user to monitor the machine's current state and make adjustments if needed.
3. Process Overview: If the machine is involved in an ongoing process (e.g., manufacturing, processing, analysis), relevant process data and steps should be displayed on the GUI. This helps the operator monitor the progress of the process and identify potential deviations.
4. Warnings and Error Messages: Display warnings or error messages if problems or critical situations arise. This enables the operator to react quickly and take appropriate actions.
5. User Interaction: Provide interfaces for user interaction, such as adjusting settings, changing parameters, or issuing commands. This includes buttons, dropdown menus, text fields, and other elements.
6. Historical Data: A history or log of past events and activities can be helpful for identifying trends, diagnosing errors, or making performance improvements.
7. Documentation and Help Material: Provide user manuals, help tutorials, or links to further information so that users can learn about operation, maintenance, and potential issue resolutions.
8. Visualizations: Depending on the application, charts, graphs, or visual representations of relevant data can be useful for recognizing relationships and trends more easily.
9. User Profiles and Settings: Allow users to create individual profiles and configure specific settings to match their workflow.
10. Safety Information: If the machine could potentially be hazardous, the GUI should display safety instructions, emergency stop buttons, or other safety mechanisms.
11. Contact Information and Support: Provide contact information for technical support or customer service in case users need assistance or support.
It's important to carefully design the GUI based on user needs and the type of machine to ensure a user-friendly and efficient experience."
- https://chat.openai.com (What information should be available in the machine's graphical user interface?)
Comment#: 00041
Date: 2023-08-11
User: Radim
"How to eliminate fifty percent of your business worries.
Everyone who wishes to present a problem to me must first prepare and submit a memorandum answering these four questions:
1. What is the problem?
2. What is the cause of the problem?
3. What are all the possible solutions of the problem?
4. What solution do you suggest?
My associates rarely come to me now with their problems. Why? Because they've discovered that in order to answer those four questions, they have to get all the facts and think their problems through. And they've done that, they find in three-fourths of the the cases they don't have to consult me at all because the proper solution has popped out like a piece o fbread popping up from an electric toaster. Even in those cases where consultation is snecessary the discussion takes about one-third of the time formely required because it proceeds along an orderly, logical path to a reason conclusion."
- Dale Carnegie. Crescent News (1944). How to Stop Worrying and Start Living.
- https://www.youtube.com/watch?v=fKzlc_N2yxw (01:07:50 - 01:09:53)
Comment#: 00042
Date: 2023-08-11
User: Radim
"Basic techniques in analysing worry:
Rule 1 - get the fact. Half the worry in the wold is caused by people trying to make decisions before they have sufficient knowledge on which to base a decision.
Rule 2 - after carefully weighing all the facts come to a decision.
Rule 3 - once a decision is carefully reached, act, get busy carrying out your decision and dismiss all enxiety about the outcome.
Rule 4 - when you or any of your associates are tempted to worry about a problem, write out and anser the following questions:
a) What is the problem?
b) What is the cause of the problem?
c) What are all possible solutions?
d) What is the best solution?"
- Dale Carnegie. Crescent News (1944). How to Stop Worrying and Start Living.
- https://www.youtube.com/watch?v=fKzlc_N2yxw (01:12:50 - 01:13:50)
Comment#: 00044
Date: 2023-09-06
User: Radim
What does the customer need?
"Understanding what a customer needs is a fundamental aspect of providing good customer service and delivering products or services that meet their expectations. Customer needs can vary depending on the context, industry, and individual preferences, but they generally fall into several categories:
1. Basic Needs: These are the essential requirements that customers expect to be met. For example, if someone is buying a smartphone, their basic needs might include making calls, sending texts, and accessing the internet.
2. Functional Needs: Functional needs go beyond the basics and encompass the specific features or capabilities that customers are looking for. In the smartphone example, this could include a high-quality camera, long battery life, or a specific operating system.
3. Emotional Needs: Customers often have emotional needs tied to their purchases. They may want to feel a sense of belonging, prestige, or security when buying a product or service. For instance, luxury car buyers may seek a sense of status and prestige.
4. Convenience: Many customers value convenience. This can include factors like ease of purchase, user-friendliness, and accessibility. E-commerce websites, for instance, need to be easy to navigate to meet this need.
5. Price and Value: Customers often want to get good value for their money. They may prioritize finding products or services that offer a balance between quality and affordability.
6. Customer Support: Excellent customer service and support are essential for addressing customer needs. Prompt responses, helpful information, and problem resolution are key components.
7. Customization and Personalization: Some customers value products or services that can be tailored to their specific preferences. This could include personalized recommendations on an e-commerce site or customizable software settings.
8. Quality and Reliability: Many customers prioritize quality and reliability. They want products that work as expected and are built to last, reducing the need for repairs or replacements.
9. Sustainability and Ethics: An increasing number of customers are concerned about the environmental and ethical impact of their purchases. They may seek products or services that align with their values in terms of sustainability and social responsibility.
10. Feedback and Input: Customers also need a way to provide feedback and input, whether it's to express concerns, make suggestions, or report issues. This helps companies improve their offerings.
To understand what a specific customer needs, it's crucial to engage in effective communication, actively listen to their requirements, ask clarifying questions, and gather feedback. This can be done through surveys, focus groups, customer interviews, or simply by interacting with customers in the course of business. Meeting these needs is key to building customer loyalty and growing a successful business."
- https://chat.openai.com (What does the customer need?)
Comment#: 00045
Date: 2023-09-11
User: Radim
Does it make sense to think about digitalization if we don't see any use case?
"If you don't see any practical use case or clear benefit for digitalization in your specific situation, it may not make sense to pursue it blindly. Digitalization should always align with your organization's goals and needs. Here are some considerations:
1. Assess Business Objectives: Start by identifying your organization's objectives and challenges. Digitalization should align with your strategic goals, whether it's improving efficiency, reaching new markets, enhancing customer experiences, or reducing costs.
2. Customer Demands: Consider whether your customers or clients expect or would benefit from digital solutions. If there's no demand for digital services, investing in them may not provide a return on investment.
3. Competitive Landscape: Analyze your competition. If your competitors are effectively utilizing digital technologies to gain a competitive advantage, it might be necessary to explore digitalization to stay relevant.
4. Cost-Benefit Analysis: Conduct a thorough cost-benefit analysis to determine if the potential benefits of digitalization outweigh the costs. If the investment doesn't offer a reasonable return, it might not be justified.
5. Resource Availability: Evaluate whether you have the necessary resources, including financial resources, technical expertise, and staff training, to implement and sustain digital solutions effectively.
6. Future Growth: Consider the scalability of your organization. Even if you don't currently see a clear use case for digitalization, it's essential to think about your organization's future growth and whether digital technologies could play a role in that growth.
7. Technology Trends: Stay informed about industry trends and emerging technologies. While there may not be an immediate use case, technological advancements could create new opportunities down the line.
8. Customer Feedback: Engage with your customers or stakeholders to gather feedback on their needs and preferences. They may provide insights that could uncover potential use cases for digitalization.
9. Pilot Projects: Instead of a full-scale digital transformation, consider starting with smaller pilot projects to test the waters and assess the feasibility and impact of digital solutions in a controlled environment.
10. Consult Experts: Seek advice from digital transformation consultants or experts in your industry. They can provide insights into potential use cases and help you determine if digitalization is appropriate for your organization.
In some cases, it may indeed be the case that digitalization doesn't make sense for your organization at a given time. However, it's essential to regularly revisit this assessment as technology and business landscapes evolve. What might not be relevant today could become essential in the future. Ultimately, the decision to pursue digitalization should be guided by a thorough understanding of your organization's unique needs and circumstances."
- https://chat.openai.com (Does it make sense to think about digitalization if we don't see any use case?)
Comment#: 00046
Date: 2023-09-13
User: Radim
Often the person who knows the answer or the right way is closer than you think. All you have to do is ask.
Comment#: 00047
Date: 2023-09-15
User: Radim
Complaints and identified problems are good sources of innovation.
Comment#: 00048
Date: 2023-10-02
User: Radim
How to get the right intuition?
"Developing and honing your intuition can be a valuable skill, but it's important to remember that intuition is inherently subjective and can't always be "right" in an objective sense. However, you can work on improving the accuracy and reliability of your intuition by following these tips:
1. Increase Your Knowledge and Experience: The more you know about a particular subject or domain, the better your intuition is likely to be within that area. Gain expertise and experience through study, practice, and exposure.
2. Trust Your Gut: Pay attention to your gut feelings or initial impressions. Sometimes, your subconscious mind processes information faster than your conscious mind, leading to intuitive insights. Don't dismiss these feelings outright; give them consideration.
3. Practice Mindfulness: Mindfulness meditation can help you become more aware of your thoughts and feelings. This self-awareness can improve your ability to recognize and trust your intuition.
4. Keep a Journal: Maintain a journal where you record your intuitive hunches and the outcomes. Over time, this can help you assess the accuracy of your intuition and learn from your experiences.
5. Seek Feedback: Discuss your intuitive insights with trusted friends, mentors, or colleagues. They can provide valuable perspectives and help you refine your intuition by offering feedback on your decisions.
6. Validate with Data: When possible, seek out data or information that can confirm or refute your intuitive impressions. This can help you develop a more evidence-based form of intuition.
7. Relax and Clear Your Mind: High-stress levels or a cluttered mind can cloud your intuition. Engage in relaxation techniques like deep breathing, meditation, or progressive muscle relaxation to clear your mind and enhance your intuitive abilities.
8. Ask Open-Ended Questions: When facing a problem or decision, ask yourself open-ended questions and let your mind wander. This can stimulate creative and intuitive thinking.
9. Learn from Mistakes: Embrace your intuition's imperfections. When your intuition leads you astray, use those experiences as learning opportunities. Analyze what went wrong and adjust your intuition accordingly.
10. Practice Patience: Sometimes, intuition needs time to develop. Don't rush your decision-making process if you're unsure. Give yourself the space to allow your intuition to emerge.
11. Combine with Analysis: Balance your intuition with analytical thinking. For important decisions, use your intuition as an initial guide but then follow up with critical analysis and data-driven assessment.
12. Cultivate Emotional Intelligence: Understand and manage your emotions effectively. Emotional intelligence can enhance your ability to perceive and interpret your own and others' emotional signals, which can inform your intuition.
Remember that intuition can vary from person to person, and it's not always infallible. It's a skill that you can refine over time, but it's also important to recognize its limitations and use it as a complementary tool alongside rational thinking and evidence-based decision-making when appropriate."
- https://chat.openai.com (How to get the right intuition?)